These Terms & Conditions govern your access to and use of the super22 platform. By registering an account or placing any wager on super22, you confirm that you have read, understood, and agreed to be bound by these terms in full.
A summary of the principal areas governed by these Terms & Conditions. Full clauses are set out in the legal document below.
You must be at least 21 years of age to register and maintain an account on super22. One account per person is permitted. Identity verification (KYC) is required before any withdrawal is processed.
All bonuses — including welcome bonuses, birthday credits, and referral rewards — are subject to wagering requirements and eligibility criteria set out in the applicable promotion terms. Abuse of promotions may result in forfeiture.
super22 supports MYR-denominated transactions via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and all major Malaysian banks. Withdrawal processing timelines vary by method. KYC verification is mandatory.
You are solely responsible for maintaining the confidentiality of your login credentials. super22 will not be liable for losses arising from unauthorised access that results from your failure to secure your account details.
Fraudulent activity, bonus abuse, use of automated systems, collusion, and money laundering are strictly prohibited. super22 reserves the right to suspend or permanently close any account found in breach of these terms.
super22 is committed to promoting safe play. Deposit limits, session reminders, cool-off periods, and self-exclusion tools are available to all registered users. Players experiencing gambling-related difficulties are encouraged to use these tools immediately.
These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you ("User", "Player", "you") and super22 (hereinafter "super22", "we", "us", "our"), the operator of the online gaming platform accessible at https://super22.cam (the "Platform").
super22 operates as an English-language online casino and sports betting platform targeting users in Malaysia and other eligible jurisdictions. The Platform offers a range of gaming products including but not limited to online slots, live dealer casino games, sports betting (including Liga Super Malaysia, English Premier League, UFC, and other international sporting events), lottery products, poker, and other interactive wagering services.
These Terms govern all aspects of your relationship with super22, including account registration, deposits and withdrawals, participation in promotional activities, use of responsible gambling tools, and all other interactions with the Platform. Please read these Terms carefully and in their entirety before using the Platform. If you do not agree with any part of these Terms, you must refrain from accessing or using super22.
Important Notice: Access to and use of super22 is strictly restricted to individuals who are 21 years of age or older. By creating an account, you confirm that you meet this minimum age requirement and that online gambling is lawful in your jurisdiction of residence.
For the purposes of these Terms, the following definitions shall apply:
| Term | Definition |
|---|---|
| "Account" | A registered user account on the super22 Platform, created following successful completion of the registration and KYC verification process. |
| "Balance" | The total monetary value held in your super22 Account, denominated in Malaysian Ringgit (MYR), comprising both real-money funds and any applicable bonus credit. |
| "Bonus Credit" | Any non-cash value credited to your Account as part of a promotional offer, subject to applicable wagering requirements and eligibility criteria. |
| "KYC" | Know Your Customer — the identity verification process required by super22 prior to the processing of any withdrawal request, and at any point deemed necessary by super22 for compliance purposes. |
| "Platform" | The super22 website at https://super22.cam, its associated mobile-optimised interface, and all gaming products, services, and features made available therethrough. |
| "Prohibited User" | Any individual who is under 21 years of age, or who resides in or accesses the Platform from a jurisdiction where online gambling is prohibited by applicable law. |
| "Wagering Requirement" | The minimum number of times a bonus amount must be wagered before it, or any winnings derived therefrom, becomes eligible for withdrawal. |
| "Withdrawal" | The transfer of real-money funds from your Account Balance to a verified payment method registered in your name. |
By accessing the Platform, registering an Account, or placing any wager, you unconditionally accept and agree to be bound by these Terms and Conditions in full, together with the super22 Privacy Policy and Responsible Gambling Policy, each of which is incorporated by reference herein.
These Terms supersede any prior agreements, representations, or understandings between you and super22 relating to the use of the Platform. super22 reserves the right to amend, update, or replace these Terms at any time in accordance with Clause 14. Your continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised Terms.
If you are accessing the Platform on behalf of a third party or using funds that do not belong to you, you are in breach of these Terms and your Account may be subject to immediate suspension.
To be eligible to register and maintain an Account on super22, you must satisfy all of the following criteria at the time of registration and on a continuing basis throughout your use of the Platform:
super22 reserves the right to request documentary evidence of eligibility at any time, including government-issued identification, proof of address, and source of funds documentation. Failure to provide such documentation within a reasonable timeframe may result in account restriction or closure.
Each individual is permitted to register one Account only on super22. Duplicate accounts — whether created under the same identity, device, IP address, payment method, or household — are strictly prohibited and will result in the forfeiture of any associated balances and the permanent closure of all affected accounts.
During registration, you are required to provide accurate, complete, and up-to-date information. You must promptly notify super22 of any changes to your registered details, including changes to your contact information or payment methods.
Before any withdrawal request is processed, all users are required to complete super22's Know Your Customer (KYC) verification process. This process may include, but is not limited to, the submission of:
super22 aims to complete KYC verification within 24 hours of receiving all required documentation. You are responsible for ensuring that all submitted documents are legible, authentic, and in an accepted format. super22 reserves the right to reject incomplete or fraudulent KYC submissions and to close associated accounts without prior notice.
super22 accepts deposits denominated in Malaysian Ringgit (MYR) via the following payment methods: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank online banking, CIMB Clicks, Public Bank online banking, Hong Leong Connect, RHB Now, and major cryptocurrency networks including Bitcoin (BTC), Ethereum (ETH), Tether (USDT via TRC-20), and BNB (BEP-20).
Minimum deposit amounts vary by payment method and are displayed at the point of transaction. Deposits are generally credited to your Account immediately upon confirmation by the relevant payment network. super22 does not charge fees on deposits; however, third-party processing fees imposed by your payment provider remain your responsibility.
Withdrawal requests are processed to your verified payment method only. Indicative processing timelines by method are as follows:
All stated timelines are indicative only and subject to network conditions, banking hours, and verification status. super22 reserves the right to delay withdrawal processing pending the completion of KYC verification or where super22 has reasonable grounds to suspect fraudulent activity or a breach of these Terms.
Minimum and maximum withdrawal limits apply and are communicated within your Account portal. super22 reserves the right to request additional documentation for withdrawals that are deemed unusual in size, frequency, or inconsistent with prior deposit activity.
super22 offers a range of promotional incentives to registered users, including welcome bonuses, deposit match bonuses, birthday bonuses, referral rewards, and VIP tier benefits. All promotions are subject to the specific terms published at the time of the promotion, which are incorporated into these Terms by reference.
Unless otherwise specified in the relevant promotion terms, the following general conditions apply to all bonus credits:
Note on Responsible Use of Bonuses: If you have set a deposit limit or self-exclusion on your account, promotional bonuses may be suspended. Responsible gambling tools take precedence over promotional participation. Contact our support team for clarification.
All wagers placed on super22 are subject to the applicable game rules, sports betting rules, and platform-wide wagering policies published on the Platform. In the event of any discrepancy between these Terms and game-specific rules, the game-specific rules shall prevail in relation to that specific wager.
super22 reserves the right to void any wager where there is evidence of technical malfunction, pricing error, data feed failure, or where the outcome of an event was already known at the time of bet placement. In such circumstances, stakes will be returned to the relevant Account.
Sports betting markets — including Liga Super Malaysia, English Premier League (EPL), Champions League, and UFC — are subject to event cancellation, postponement, and suspension policies as set out in the applicable sports betting rules. Bets on suspended or cancelled events will be handled in accordance with those rules.
The following conduct is strictly prohibited on super22. Engaging in any of the following may result in the immediate suspension or permanent closure of your Account, forfeiture of any balance, and where applicable, referral to relevant law enforcement or regulatory authorities:
All content on the super22 Platform — including but not limited to text, graphics, logos, game assets, software code, user interface designs, and promotional materials — is the exclusive intellectual property of super22 or its licensed third-party providers and is protected by applicable copyright, trademark, and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal and non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of super22.
To the maximum extent permitted by applicable law, super22, its directors, officers, employees, affiliates, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
Nothing in these Terms shall limit super22's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
super22 is committed to promoting responsible gambling and preventing gambling-related harm. All registered users have access to the following responsible gambling tools, available at all times through the Account portal:
If you are concerned about your gambling behaviour or that of someone you know, we encourage you to seek help. super22 recommends the following support resources (contact details are provided for information purposes only):
For more information, please visit our dedicated Responsible Gambling page.
super22 reserves the right to suspend, restrict, or permanently close any Account at its sole discretion, with or without prior notice, in any of the following circumstances:
In the event of Account closure due to a breach of these Terms, any balance associated with the Account may be forfeited. Where closure is at your own request and no breach has occurred, your verified Account balance will be returned to your registered withdrawal method within a reasonable timeframe following completion of any outstanding KYC or withdrawal review process.
super22 reserves the right to amend, update, or replace these Terms at any time. Any material changes to the Terms will be communicated to registered users via the Platform's notification system or email, with reasonable notice prior to the effective date of the change where practicable.
The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment. Your continued use of the Platform following the publication of any revised Terms constitutes your acceptance of those changes. If you do not accept the revised Terms, you must cease using the Platform and close your Account.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the licensing jurisdiction under which super22 operates.
In the event of a dispute between you and super22, you are encouraged to first contact our customer support team at [email protected] to seek an informal resolution. super22 will endeavour to resolve all disputes promptly and fairly.
If a dispute cannot be resolved informally, it may be referred to the dispute resolution process prescribed by super22's applicable gaming licence. The existence of a dispute does not entitle you to withhold any amounts owed to super22 or to make chargebacks or payment reversals.
If you have any questions, concerns, or feedback regarding these Terms and Conditions, or any aspect of your super22 Account, please contact our support team using the details below:
For responsible gambling support, account self-exclusion, or urgent account security matters, please use our live chat service to ensure the fastest possible response.
Reminder: super22 is an English-language online gaming platform targeting users in Malaysia and other eligible markets. All communications with super22 support are conducted in English. Platform access and account registration are for players aged 21 and above only. Play responsibly.
Now that you've reviewed our Terms & Conditions, you know exactly where you stand. Visit the super22 homepage to explore our full game library, payment options, and current promotions.
For players aged 21 and above only. Please gamble responsibly. Visit our Responsible Gambling page for self-exclusion and support tools.